PRESS RELEASE
NEW JOBS CREATED BY WINNING FORMULA
22.1009
Six new jobs have been announced at a national BMW & MINI contact centre in Leicester.
Having achieved growth this year Sytner is expanding its UK reservations team based at Grove Park. This is good news for those seeking employment in the county and for the motor trade which has been hard hit by recession conditions.
“The increase in business at Sytner is a direct result of being very customer focused and getting it right first time,” explains Karin Hardy, Divisional Development Manager.
“We are looking for self motivated, customer focused, energetic individuals to fill the new full and part time roles at the reservations centre to support our 14 BMW and Mini businesses across the network.”
A recruitment event is taking place on Tuesday 10th November at their Grove Park Contact Centre and will give job hunters the chance to find out if they have what it takes to work in the fast lane. The role of reservations consists of:-
Key responsibilities include:-
- Giving really great first telephone impressions to our customers
- Handling inbound aftersales enquiries and reservations
- Managing workshop space allocation
- Capturing quality information and up selling of service related products.
- Undertaking outbound telephone calls to customers
- Following up enquiries and sales opportunities
Sytner has proved to be a ‘really great place to work’ and aims to be the best motor retailer in the UK. Melvin Rogers, Head of Human Resources at Sytner said “We are determined to make the Sytner Group the best company to work for. These commitments are comprehensive and exacting and are designed to ensure we can achieve our aim.”
“We offer a challenging and rewarding environment with excellent career development opportunities and are proud to be recognised as a Sunday Time Top 20 Best Big Companies to Work For.”
All Sytner employees are given a unique induction by the group when they join and are introduced to the ‘One Team’ philosophy. This is underpinned by a five point framework which helps build, develop and retain a strong successful team.
The Open Evening starts at 4pm and closes at 7pm. For more information and to register for this event, please contact Kerry Meadows on email: kerrymeadows@sytner.co.uk or telephone 0797 7991 675.
ends
NOTES TO EDITORS:
The Sytner Group is the UKs leading retailer of new and used prestige cars, achieving 6th position in The Sunday Times ’20 Best Big Companies to Work For’ award.
Press are welcome to attend the Recruitment event for photos and comments
Below is the copy taken from the recruitment event on 10th November promotion:
Working for the Sytner BMW & MINI Contact Centre has to be described as a “really great place to work………………….but don’t take our word for it…ask the team. Many of our team members will be on site at our Open Evening on 10th November 4.00 – 7.00 ready to talk to you about life in the Fast Lane at the Contact Centre.
Our business is growing and we are seeking to expand our department. We are looking for both full and part time roles. Key responsibilities include:-
- Giving really great first telephone impressions to our customers
- Handling inbound aftersales enquiries and reservations
- Managing workshop space allocation
- Capturing quality information and up selling of service related products.
- Undertaking outbound telephone calls to customers
- Following up enquiries and sales opportunities
We are looking for self motivated, energetic people with a keen eye for detail and who thrive on challenge, pride, fun, high expectations and a passion for really being famous for delighting customers. Previous contact centre or customer service experience would be a distinct advantage.
For further information, interview requests and images contact:
Louise Holland
PR Support
Holland Alexander UK
E: louise@hollandalexander.com
Direct Line: 0116 261 6868
M: 0795 141 6845